
Michelle Reitan, managing partner at CX, was just selected for Marquis Who's Who and named one of the 50 Women to Know in Texas for 2026.
This is worth celebrating because shared services is exactly the kind of work that rarely gets the spotlight but quietly determines whether a finance org actually runs.
When shared services works, it's invisible. Invoices go out on time, cash comes in, and the books close on schedule. When it breaks, the close drags and the finance team burns the month chasing exceptions instead of doing the analysis leaders actually want.
That's the gap Michelle set out to close. She built the CX shared services practice from the ground up, and it's now the engine behind how we help clients take control of transactional processing:
• Faster month-end close
• Cleaner AP and AR cycles
• Standardized SOPs with real review controls
• A dedicated team, not a shared queue
The last point matters. A dedicated team learns your business and gets faster over time. A shared queue treats every client as a ticket.
Michelle knows the difference because she's run it at scale. Before CX, she led finance shared services at Aimbridge, Core-Mark, SuperValu, and Best Buy, managing teams of 150+ people and driving north of $20M in impact along the way.
That's the depth clients get when Michelle and her team step in: more control over the numbers and a faster close, without piling on headcount.
Congratulations, Michelle, on your well-earned recognition!